Agentic AI at Work
Redesigning roles and rethinking readiness for the AI-powered workplace
Agentic AI is changing the nature of work—from individual tasks to team structures, decision-making, and leadership itself. As intelligent agents begin reasoning, acting, and collaborating alongside humans, organizations face a new question: how do we build workplaces where humans and AI thrive together?
In this episode of The AI Talk Show, WLDA Founder and CEO Asha Saxena is joined by Raffaelle Breaks, Chief Product and Design Officer at WNS, for a forward-looking conversation on the real-world impact of agentic AI. They explore how roles are evolving, how leadership must adapt, and what it takes to build teams that can scale, co-create, and lead in a new era of intelligence.
This session offers a strategic and grounded look at what it means to be AI-ready—not just from a technical perspective, but from a cognitive and cultural one.
You’ll learn:
- How agentic AI is reshaping roles like product management, design, and engineering
- Why future leaders will manage both people and intelligent agents—and how to prepare for that shift
- What cognitive readiness and trust frameworks look like for AI-human collaboration
- How to build team structures, workflows, and development cycles that include AI from the ground up
- The mindset, architecture, and culture needed to scale agentic systems responsibly
Featured Guest
Raffaelle Breaks — Chief Product and Design Officer, WNS | Former Executive, American Express
Host
Asha Saxena — Founder and CEO, WLDA | The AI Factor Institute
Duration
Approximately 33 minutes